Refund policy

Returns & Refunds

At Hill Folk Hippie Cult, we want you to be completely satisfied with your purchase. If you're not happy with your order, we're here to help.

Return Window

You have 30 days from the date of delivery to request a return for a refund or exchange.

Eligible Items

To be eligible for a return, items must be unworn, unwashed, and in their original condition with all tags attached. Custom or personalized items may not be eligible for return.

How to Initiate a Return

To start a return, please contact us at [your email] with your order number and reason for return. We'll provide you with return instructions and a return address.

Return Shipping

Customers are responsible for return shipping costs unless the item received was defective or incorrect. We recommend using a trackable shipping service.

Refund Processing

Once we receive and inspect your returned item, we'll process your refund within 5-7 business days. Refunds will be issued to your original payment method. Please note that it may take additional time for your bank or credit card company to process the refund.

Exchanges

If you need a different size or style, please contact us to arrange an exchange.

Damaged or Defective Items

If you receive a damaged or defective item, please contact us immediately with photos of the issue. We'll arrange for a replacement or full refund at no cost to you.

Contact Us

If you have any questions about our return policy, please reach out to us at LUKE@HILLFOLKLSD.COM